The Ultimate Guide to Moosend Review (2024)

Email marketing drives an average return-on-investment (ROI) of $36 for every $1 spent according to recent DMA statistics. With email generating the highest conversion rates of all marketing channels, it’s no surprise over 305 billion emails are sent daily.

However, executing effective email campaigns takes expertise and advanced tools. Thankfully, platforms like Moosend provide powerful solutions to meet modern email demands.

In this comprehensive guide, we’ll be reviewing if Moosend’s promising features measure up across critical criteria compared to leading alternatives. By the end, you‘ll have the insights needed to determine if Moosend is the right email and automation provider for your needs in 2024 and beyond.

Key Takeaways

Here are the key takeaways you’ll discover by the end of this extensive Moosend review:

✅ Background on email marketing and Moosend
✅ An in-depth analysis of Moosend’s main capabilities
✅ How Moosend compares vs competitors (feature matrix included)
✅ Moosend pricing breakdown by plan and list size estimates
✅ Getting started best practices for new Moosend users
✅ Pros, cons and final recommendations after thorough evaluation

By the end, you‘ll be equipped with the knowledge to determine if Moosend is a fit to meet your unique email marketing requirements based on evidence-backed analysis.

Let‘s dive in!

Why Email Marketing Matters

Here are crucial email statistics all professional marketers should know:

  • Email boasts a median ROI of 122% — the highest of any channel according to recent DMA findings
  • 80% of customers believe companies who send relevant and valuable email provide good customer service
  • 2.9 hours per week are spent by the average marketer on creating emails

Additionally, a study by Litmus shows the top email marketing challenges faced:

  • Creating valuable content – 58%
  • Measuring ROI – 42%
  • Design/deliverability issues – 37%

Thankfully, leveraging solutions like Moosend can help. Next let‘s cover what Moosend is and the core user base it serves.

What is Moosend? Overview and Target Audience

First launched in 2011, Moosend is a hosted email marketing platform with automation features created by Setapps Ltd. Based in London, UK, their SaaS solution aims to provide an affordable, easy-to-use alternative to complex enterprise tools.

Moosend markets itself as an intuitive solution tailored for beginners, yet advanced enough for growth-oriented businesses. Specific target customer groups span:

  • Small-medium businesses
  • Ecommerce stores
  • Marketing agencies
  • Blogs
  • Non-profits

They compete directly against industry leaders like Mailchimp, Constant Contact, and similar ESPs designed for simplicity, automation, and value.

Now that we‘ve covered the basics of who Moosend is and their target customer base, let’s analyze the solution’s core capabilities across key email marketing criteria.

Key Features and Tools Analysis

Moosend comes equipped with a stacked suite of essential email tools right out the gate. Based on hands-on testing and platform evaluations, here is a detailed analysis across critical categories:

Email Creation and Campaign Management

Moosend provides a user-friendly drag and drop email builder using their flexible template editor. It strikes a nice balance between simplicity for novices and customization capabilities expected by professionals.

Some prominent features include:

Hundreds of professionally designed email templates. One major highlight is gaining instant access to beautiful, conversion-optimized email layouts tailored to various niches and goals. For example:

  • Welcome email series
  • Promotional newsletters
  • Cart abandonment re-targeting
  • Lead nurturing templates
  • Post-event followup

This enables quickly launching highly customized campaigns without starting from a blank page each time. Huge time saver!

moosend templates

Drag and drop editing. The template editor provides complete design flexibility without the need for coding expertise. Easily add images, buttons, videos, products, and text anywhere on the canvas.

Styling and branding controls. Customize fonts, colors palettes, and design elements to match your brand guide. Much better aesthetics control compared to cheaper competitors.

Dynamic content. Personalize messages leveraging merge tags, preferences, past behaviors, and other data for targeted touches. Options to further customize via segments and groups.

Mobile optimization. All templates and designs are mobile-friendly out the gate so content renders beautifully across devices. Critical for good deliverability and engagement.

A/B testing. Compare the performance of email subject lines, designs, and content variations to determine what resonates most with your subscribers. Continually optimize for higher conversions.

Email scheduling + evergreen sending. Schedule one-time or recurring email blasts via calendar selections when designing campaigns. Useful for future promotional sends, blogs, post-purchase follow-ups and more.

Overall, Moosend eliminates major email creation hurdles thanks to beautiful templates designed by pros combined with easy personalization.

Lead Capture Tools

Moosend provides stellar tools for growing your email subscriber lists leveraging opt-in forms, landing pages, and popups.

Their lead generation capabilities include:

Drag and drop builders for all assets. Quickly design on-brand landing pages, multi-field forms, scroll boxes, welcome gates, and other assets to convert visitors into leads.

Hundreds of conversion-optimized templates. Professionally created layouts help you nail the optimal structure and messaging right off the bat for lead capture.

Built-in pop-up and gating options. Keep visitors engaged with well-timed overlays and entrance prompts when they land on certain pages.

Dynamic personalization. Customize form and landing page elements using merge tags to deliver better-targeted messaging improving conversion rates.

Lead notifications and CRM sync. Receive instant alerts when prospects opt-in and automatically sync new contacts with your CRM and favorite marketing apps.

I‘m thrilled by the breadth of lead gen formats covered natively as they significantly augment email efforts.

Workflows and Automation

Sophisticated behavioral automations take your account engagement to the next level. Thankfully, Moosend packs robust workflow functionalities:

moosend automation

Visual workflow builder. Model multi-step sequences by dragging and dropping a series of email, segmentation, and data collection actions on an intuitive canvas.

Triggers based on schedules, events or actions. Specify precisely defined scenarios that kick-off new automation workflows like first purchase, abandoned cart, date of subscription, links clicked in emails sent and more.

Pre-built automation templates. Get started fast leveragingMoosend‘s professionally optimized blueprints tailored to common scenarios like post-purchase surveys, winback sequences, customer re-engagement and so on.

Dynamic content. Ensure messages stay relevant across one-to-one journeys automatically filling in subscriber-specific elements like name, past purchases, dates and other data points.

While some competing solutions offer more advanced functionality, Moosend certainly delivers on mainstream automation needs out of the box.

Analytics and Reporting

Understanding historical performance is vital for continually refining efforts aimed at driving email program growth.

On the analytics front, Moosend brings fairly robust monitoring including:

Real-time campaign statistics. Review open, click and bounce rates for each blast sent along with delivery metrics like spam complaints. Easy way to gauge initial response.

Customizable reports. Dig deeper creating custom reports filtered by date, campaign types, lists, segments and other parameters important for trend analysis. Export results into sharable formats.

Email activity tracking. Gain visibility into subscriber-level activity like opens, clicks, date subscribed, date last engaged and more to better understand list behaviors.

Popular social metrics. See shares averages across channels like Facebook and Twitter to optimize social sharing placement and messaging.

Google Analytics integration. Connect your GA account for direct access to email attribution inside your main web reporting dashboard providing a more holistic view of performance.

The reporting and tracking pieces sufficiently cover expected basics, although they lag behind leading premium competitors when it comes to advanced insights. But helpful for most mainstream use cases.

Contacts Management and Segmentation

Moosend equips users with expected list building and management fundamentals:

Unlimited contact database. Store as many email addresses and associated records as you need while only paying for actively engaged subscribers monthly. Important for account growth.

Multi-source import options. Quickly build your database uploading CSV/Excel files. Or connect sources like online forms, other apps and add records manually as needed.

Tags and custom fields. Append additional dimensions like location, gender, date subscribed and so on to each subscriber then segment lists dynamically based on indicators stored.

Basic filters and groups. Leverage parameters like open history, geolocation, sign up source and other traits to define granular audience subgroups for more targeted messaging increasing relevancy.

Moosend covers the list segmentation basics reasonably well. However the filtering options lag a bit behind tools focused heavily on dynamic segmentation like ConvertKit or ActiveCampaign.

Email Deliverability

Deliverability is a critical component driving your sender rating so your emails reliably reach the inbox.

In reviewing Moosend‘s core deliverability features and reputational standing, these positives stand out:

Free dedicated IP to minimize sharing. Moosend provides your own IP address by default minimizing the risk of shared poor sender reputation plus provides higher sending allowances.

Automatic list cleaning. Saves you time by automatically detecting and removing risky contacts like spam traps, bounces and abuse reports. Helps list hygiene.

No monthly sending limits with entry plans. This avoids deliverability issues from aggressive throttling policies common among cheaper competitors. Unlimited volume.

Checking Moosend against common email blacklists shows they maintain strong sender credibility. For example, here is their 99.8% clear rating from Spamhaus.

The core deliverability framework instills confidence in Moosend‘s ongoing ability to land your mail reliably in subscriber inboxes.

How Does Moosend Compare to Other Providers?

We just covered Moosend‘s notable strengths digging into key email and automation capabilities. But how does it stack up to alternatives?

Here we‘ll compare Moosend versus leading competitors across major evaluation criteria:

moosend competitor feature comparison

TLDR. Moosend holds its ground delivering on email essentials but leads primarily in simplicity and affordability. Solutions like Mailchimp edge out on advanced features for larger, more complex programs. Constant Contact behind on modern automations but reputable.

Based on your business lifecycle stage and feature needs, this matrix provides an apples-to-apples view determining where Moosend sufficiently delivers or falls short relative to top options.

Next let‘s move onto to pricing and plan options when considering the Moosend investment.

Moosend Pricing Breakdown by Plan

Moosend employs a fairly straight-forward freemium model with clear contacts and accounts limits delineating tier upgrades.

Here is a pricing overview of their core plans:

Plan Price Contacts Key Details
Free Trial $0/month 1,000 For 30 days, full access
Basic $7/month 500 Pay annually for lower rate
Professional $29/month 2,500 Best mid-market value
Enterprise Custom 50,000+ Volume discounts, dedicated reps and resources

Try Moosend 100% risk-free today with a no-obligation, 30-day free trial supporting 1,000 contacts and full-featured access.

Under Moosend‘s pricing model, you select plans primarily based on number of contacts in your account‘s database to support with extras like premium support bundled in higher tiers. All core email, forms, landing page and automation features included in every plan.

There are no long-term commitments so you can evaluate shorter-term then upgrade or downgrade anytime. Note monthly plans give more flexibility whereas annual billing comes with discounts up to 15% off.

For context, here is an example of potential pricing estimates mapped to subscriber list sizes:

List Size Plan Est Annual Cost
500 Contacts Basic $84/year
2,500 Contacts Professional $348/year
7,500 Contacts Professional x 3 $1,044/year
15,000 Contacts Enterprise Contact for Quote

List sizes correlate closely to microbusiness through upper mid-market scenarios. Again, core features remain the same as you grow with main advantages being volume discounts and dedicated account resources at upper tiers.

Now that we‘ve covered pricing models at length, let‘s switch gears to getting started and early optimization best practices specifically if choosing Moosend.

Getting Started With Moosend: Beginner‘s Guide

Once signed up for either a free trial or launch plan, here are key tips for new Moosend users:

Step 1: Import your existing contacts to kickstart efforts faster and avoid starting email lists from zero. Leverage the CSV import wizard options.

Step 2: Create your first email campaign using a pre-made template like a newsletter or promotional offer. Customize then send to evaluate deliverability and open metrics early.

Step 3: Build lead capture forms using their drag and drop form builder. Embed on your site to grow lists, offloading having to manually import ongoing.

Step 4: Set up automations like post-purchase surveys or browse abandonment sequences. Use existing templates then customize messaging.

Step 5: Review reports frequently checking stats like email open rates, contact growth and unsubscribes. Optimize regular.

Step 6: Ask questions! Leverage Moosend‘s customer support team for beginner advice on how to continual improve deliverability, conversions and growth.

While this primer focused on initial havs, explore more advanced features down the line such as creating dynamic segments, personalization using merge tags and A/B testing different email variants.

Now that we‘ve provided setup tips, let‘s wrap up with final recommendations regarding who should potentially use Moosend.

Is Moosend the Right Choice? Here‘s Our Final Verdict

So after thoroughly test driving Moosend and comparing capabilities against competitors, here are closing thoughts on best scenarios for leveraging Moosend:

For small businesses and online brands, Moosend delivers a user-friendly intro into effective email marketing and automation capabilities without the overwhelming complexity. Conversion-focused templates accelerate campaign creation and subscriber engagement powered by workflows.

For marketing agencies and consultants, easily manage accounts across a book of clients all in one intuitive portal. Meet client demands thanks to strong email creation tools plus lead gen and analytics features clients expect. Add in affordability to preserve margins.

On the other hand, continually growing and more sophisticated customers may demand increased:

  • Native integrations into other critical business stacks
  • Advanced segmentation with custom coding capabilities
  • Predictive modeling and multi-variate testing functionality
  • Premium level reporting and support

In these cases, investing in more scalable enterprise-geared solutions like Mailchimp, HubSpot or Keap may pay off long-term.

The bottom line? Moosend strikes an outstanding balance on critical email needs like templates and automation while leading primarily regarding usability and entry budget positioning. Ideal for getting started then review advancing capabilities based on growth indicators.

To experience Moosend‘s email and automation features yourself start with a no-risk, 30 day free trial here.

We hope you found this expansive 2024 Moosend review guide detailing capabilities, pricing and comparisons extremely helpful. Please reach out with any other questions!